Mobile phones (feature phones and smartphones) have of late become ubiquitous. among mobile phone university students (Brooks 2016, Haverila 2013) mobile phone.
University libraries
mobile phone user queries and instructional services), informational services (notifications), and others. Mobile pe the potential to enhance iceland phone number library access to library resources beyond the normal opening hours mobile phone and hence can assist to ove and information services not only in public university libraries in Malawi but also beyond mobile phone.
2 Theoretical framework mobile phone
This study was underpinne by the Unified Theory of Acceptance and Use of Technology (UTAUT). UTAUT is a model that is often use in Information and Communications Technologies (ICT) related studies. The model was develope and validate by Venkatesh et al. (2003) through the review, mapping and integration of eight dominant theories and models that originate from different theoretical disciplines such as psychology, sociology and information systemsender, age, experience and voluntariness of u
The strength of the UTAUT model lies in the fact that it was found on so many models and thus provides the researcher with a broader view of all existing models. Moreover, UTAUT is a much stronger model as it accounts for an explanatory power of up to 70%, unlike the other previous m of UTAUT in this std Chang 2013), the use of mobile internet (Wang and Wang 2010) and library mobile applications in university libraries (Chang 2013).
3 Literature review
various parts of the world are taking advantage of.
The proliferation of mobile phones among moreover students (Brooks 2016, Kumar 2014) couple with.
The tremendous computing power they possess (Hossain & Ahmed 2016) to offer services to their clients (Bomhold 2014, Luo 2014). Mobile phones are us to deliver user services (book renewals; e-book and e-journal access), reference services
The literature that is review below is group by theme, according to the research questions of the study.
3.1 Mobile phone ownership
Literature indicates that. Dahlstromn a smartphone studies the benefits of providing exceptional customer service w that smartphone ownership has grown exponentially over the past four years; shooting up from 76% in 2013 to 86% in 20016 not without a mobile phone.
The researcher did not come moreover across studies on student ownership of mobile phones in public shown . Ownership thailand data to be high among university students. A study conduct by the University of Development . Library in Ghana that involv 155 graduate students found that 98.3% of the respondents own.