The key to winning at Tetris , the legendary puzzle game where different shapes of blocks fall out of nowhere, is to strategically stack them in spaces so as not to collapse. This analogy is perfect for defining the organization of the sales force : you have everything to specific database by industry play and succeed, you just have to know where to put each block.
Fortunately, from now on you can shout Eureka! You have found 6 methods and techniques for organizing sales forces :
#1 Assign territories to your sellers
If, for example, you have a team of 15 salespeople, don’t let them all focus on the same areas or territories. For greater effectiveness, assign salespeople to specific locations where you’ve already had good experiences with your customers.
This segmentation will allow you to achieve greater presence and will make it more possible for your salespeople to establish close ties with customers. As you know, this translates into loyalty and long-lasting relationships.
Start by defining several areas and assign elevate your qr codes into a powerful, integrated marketing channel your salespeople to go out and win over new customers, either by visiting them or via the Internet.
#2 Staff training
Never stop seeing your salespeople as the fundamental piece that your business needs to grow. Therefore, take the selection phase very seriously and try to join your team with people who are proactive and have good customer service.
Provide training workshops and courses so that they can add new skills to their sales strategies. Practice sales and make the relevant corrections so that they can improve more and more.
#3 Distribution of sellers by products
If your company specializes in manufacturing 20 different products, it is not unreasonable to consider assigning specific salespeople for some of your products.
What is the benefit of this? It is easier to become familiar with one or three products than with 20 (and even more so if they have complex features). This forces the salesperson to know each item inside out and provide accurate details to the customer.
He will speak with greater confidence and will be able to resolve any customer queries without having to call the supervisor. However, make sure that the salesperson is well trained and knows the product 100% (ways of use, warranty, payment methods, materials it is made from, etc.).
#4 Create incentives and commissions
If you want to see better performance in your sales force organization , don’t just offer salary as an “attraction” to recruit committed and trained salespeople.
Don’t hesitate to implement an incentive and commission system that will encourage salespeople to improve their performance more and more. Establish percentages for each sale made or a special bonus for the team if they manage to exceed the estimated figures.
#5 Integrate technology that makes work easier
Since we are in the 21st century and technology is the protagonist of our daily lives, always evaluate what software or technological equipment you can acquire to better manage your internal and external processes.
For example, almost everything is now handled via WhatsApp and social media. Before going to a physical store to buy any product, customers prefer to search on their phone and ask from the comfort of their home.
Therefore, you can consider implementing a CRM to better organize your customers’ data and provide quick and effective responses. You can also use other tools such as Google Drive, Notion, Google Meet, ChatGPT and more.
#6 Assign salespeople to specific customers
Just as it is valid to assign salespeople to specific areas, you can also assign them to serve customers based on their consumption habits, age, and location.
The benefit is huge. If the customer japan data wants to request a new order, they have the option of contacting the sales advisor who has frequently assisted them and coordinating more quickly. If they have any questions, they can also choose to call them and receive more personalized treatment.
Whaticket helps you get more out of your sales force organization
One of the keys to achieving better order in the sales process is to be faster and more efficient. A poor customer service system results in disinterest and lost sales.
You should integrate Whaticket CRM! It is an all-in-one software that has a centralized inbox from which you can handle all the messages you receive from Instagram, WhatsApp and Facebook. aYou can also configure chatbots and have up to ten agents connect to the same WhatsApp number.
Give your sales team the opportunity to sell more with less effort. Whaticket CRM is more than just an ally!